• The following cases are supported for exceptions to the meeting series:
• • A WebEx meeting can be removed from a single occurrence of a recurring WebEx meeting.
  • Updating a single occurrence of a recurring WebEx meeting is supported.
  • Deleting a single occurrence of a recurring WebEx meeting is supported.
• The following cases are not supported for exceptions to the meeting series:
• • Editing is not supported for a single meeting that is either an occurrence of or an exception to a meeting series if the start and end times for that meeting are before the current time.
  • Updates to a single occurrence of a recurring WebEx-enabled TelePresence (CMR Hybrid) meeting is still not supported.
  • The Cisco Smart Scheduler does not support making changes to a single occurrence of a recurring WebEx-enabled TelePresence (CMR Hybrid) meeting.
  • Users cannot add a WebEx meeting to a single occurrence of a recurring meeting series if the recurring meeting series does not have a WebEx meeting added to it.
• The feature that allows a user to schedule WebEx meetings on behalf of another host has been simplified so that the only requirement now is to specify the delegation setting for your WebEx account.
• Starting with the WBS29.11 release, the WebEx Productivity Tools integration with Microsoft Outlook uses a single email invitation template for both the host and the attendees. Hosts can select a link within the meeting invitation to go to the meeting information page and then log in to their host accounts to retrieve the detailed host information, such as the host key and host audio information. Hosts can also select Change Settings within the meeting or select the Preferences tab in the WebEx Settings dialog box to view their audio information, if required. This information is also available on the WebEx site in the Audio section of the Preferences page.

Lync 2013 support is limited because it does not allow Productivity Tools to change a user's status and no longer supported embedding WebEx menu item into the Lync right-click menu.

Lync is not supported for CMR Cloud meetings.

If a single occurrence of a recurring WebEx meeting is either deleted or rescheduled, the meeting information is not updated on the WebEx service site. In the host and attendee's Outlook calendars, however, the deleted or rescheduled meeting still appears correctly.

Attendee registration can not be enabled for recurring WebEx meetings scheduled using Outlook integration.

If a template used during Outlook integration has the Mute on Entry option turned on, you will still hear a sound as attendees join the session.

If the Outlook software has different time zone settings as compared to the WebEx site, a WebEx meeting that is scheduled using the Outlook integration will not show up correctly on WebEx site. On the host and attendee's Outlook calendars, however, the time zone for the meeting schedule still appears correctly.

If you schedule a meeting using Microsoft Outlook and then change the meeting information on the WebEx service site, your changes will not appear in Outlook.

If you select multiple meetings in Outlook and delete or move them at the same time, those changes will not appear on your WebEx service site.

If you schedule a new meeting in Outlook by copying an existing meeting, a new meeting is not created on the WebEx service site. Instead, the same WebEx meeting link is shown on both the original and the copied meeting.

The Attendee access code (Listen only) is not displayed for Audio-only meetings scheduled using Outlook integration.

Importing your company address book into your WebEx contacts is not supported with Microsoft Outlook 2010 64-bit.

It is not possible to specify TSP telephony while scheduling a WebEx meeting using Lotus Notes Integration.

WebEx Lotus Notes Integration requires a script to be inserted on the Domino database for each user. As a result, a Notes user with "Editor" privileges can not install Lotus Notes Integration by just running an MSI available from the Support page. For a Lotus Notes user with "Editor" privileges, a Domino administrator must insert a WebEx script into the Notes database using the WebEx Lotus Notes Integration Admin Tool.

Using the Lotus Notes Integration MSI file, only a Lotus Notes user with "Manager" and "Designer" privileges can install WebEx Lotus Notes Integration.

If a single occurrence of a recurring WebEx meeting is either deleted or rescheduled, the meeting information is not updated on WebEx service site. In the host and attendee's Lotus Notes calendars, however, the recurring meeting still appears correctly.

When a WebEx recurring meeting is scheduled to recur on alternate weeks (Biweekly, Triweekly, etc.) in a Lotus Notes calendar, the recurring meeting appears to be scheduled on the WebEx service site as occurring weekly rather than recurring on alternate weeks. In the host and attendee's Lotus Notes calendars, however, the recurring meeting still appears correctly.

If a template used during Lotus Notes Integration has "Mute on Entry" option enabled, you will still hear a sound as attendees join the session.

If the Lotus Notes client has different time zone settings as compared to the WebEx service site, a WebEx meeting that is scheduled using Lotus Notes Integration will not show up correctly on WebEx service site. On the host and attendee's Lotus Notes calendars, however, the time zone for the meeting schedule still appears correctly.

Since Lotus Notes Integration does not use an email template, it is not possible to configure the content of the host's and attendee's email invitations for WebEx meetings that are scheduled using Lotus Notes Integration.

If you schedule a meeting using Lotus Notes and then change the meeting on your WebEx service site, your changes will not appear in Lotus Notes.

If you select multiple meetings in Lotus Notes and then delete or move them at the same time, those changes will not appear on your WebEx service site.

If you schedule a new meeting in Lotus Notes by copying an existing meeting, a new meeting is not created on WebEx site. Instead, the same WebEx meeting link is shown on the original and is copied with the meeting.

The Attendee access code (Listen only) is not displayed for Audio-only meetings scheduled using Outlook integration.

If host edits a already scheduled Lotus Notes integration meeting and adds an attendee, the attendee information is not posted to WebEx service site. As a result, for such attendees, this meeting will not appear in the My WebEx My Meetings list of meetings to which you are invited.

Scheduling joint meetings—If your administrator has turned on the TelePresence integration for your WebEx site, you can schedule WebEx-enabled TelePresence meetings with Microsoft Outlook for Windows. This option is only available for sites with TelePresence integration turned on.

Adding resources—When you schedule a WebEx meeting with Outlook, if you add either TelePresence rooms or you add extra video call-in participants, a WebEx-enabled TelePresence meeting will automatically be scheduled. If you do not include these resources, the meeting will be WebEx-only meeting. Status indicators (green check mark) will show that you have booked a TelePresence meeting, if you have successfully added those resources.

HTML email invitations—The Windows version of Productivity Tools for WebEx-enabled Telepresence (CMR Hybrid) does not currently support sending HTML email invitations

Meeting Recurrence

Cisco Unified MeetingPlace Audio-The version of WebEx Productivity Tools that supports the WebEx integration with Cisco TelePresence does not support Cisco Unified MeetingPlace Audio. If you have the Cisco Unified MeetingPlace Productivity Tools version installed and if you occasionally want to schedule a combined WebEx and TelePresence meeting using WebEx or TSP audio, you will need to use the Smart Scheduler in Cisco TelePresence Management Suite (TMS) to schedule it. A user cannot have two versions of WebEx Productivity Tools installed at the same time.

If you use personalized join links to automatically populate attendee names and email addresses on the Join Meeting page, some email gateways may truncate the links. Attendees can still click the links, but the links do not automatically allow them to join the meeting; they will have to enter their name and email address before joining the meeting. There is no known workaround at this time.

Using the One-Click user interface, it is not possible to invite an attendee as sales team member or as a panelist.

If the instant messenger integration was installed using a silent installer, the user will need to log out and log back in to their instant messenger to see the WebEx Productivity Tools integration features.

WebEx Productivity Tools for Mac cannot currently support some advanced WebEx settings and features, assigning alternate hosts, scheduling on behalf of others, the option to allow users to join by meeting number, TelePresence integration and so on.

WebEx Productivity Tools for Mac cannot currently support WebEx-enabled TelePresence meetings (CMR Hybrid).

The current version of WebEx Productivity Tools for Mac supports only English. Support for other languages will be added in future versions.

Only version 14.1.3 or later of Microsoft Outlook for Mac is supported.

Only meetings only scheduled from WBS29.8 or later are supported. Meetings that were scheduled with earlier versions of WebEx centers are not supported.

Meetings from Cisco WebEx Meetings Server are not supported.

Scheduling on behalf of another host is not currently supported. In addition, meetings that were scheduled through the Windows version of WebEx Productivity Tools on behalf of another host are not supported.

Some known issues may occur with WebEx Productivity Tools using Microsoft Exchange Server 2007 and Microsoft Outlook for Mac.

If user is updating the WebEx meeting on the Outlook calendar view instead of the editing window of the occurrence, some issues will occur because some Outlook behaviors are not under WebEx Productivity Tools' control in the Calendar view.