CUCM 14的CLI中的跟蹤位置故障排除

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已更新: 2023 年 3 月 29 日

文件 ID:220309

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關於此翻譯

思科已使用電腦和人工技術翻譯本文件，讓全世界的使用者能夠以自己的語言理解支援內容。請注意，即使是最佳機器翻譯，也不如專業譯者翻譯的內容準確。Cisco Systems, Inc. 對這些翻譯的準確度概不負責，並建議一律查看原始英文文件（提供連結）。

簡介

本檔案介紹從思科整合通訊管理員(CUCM)指令行介面(CLI)收集記錄的檔案路徑。

必要條件

需求

本文件沒有特定需求。

採用元件

本文中的資訊係根據以下軟體和硬體版本：

CUCM 14.0.1

本文中的資訊是根據特定實驗室環境內的裝置所建立。文中使用到的所有裝置皆從已清除（預設）的組態來啟動。如果您的網路正在作用，請確保您已瞭解任何指令可能造成的影響。

背景資訊

CUCM提供即時監控工具(RTMT)以簡化跟蹤收集。RTMT提供邏輯名稱清單，允許使用者選擇服務名稱並收集所選服務的跟蹤。有時，直接使用CLI查詢檔案會很有用。本文檔將RTMT覈取方塊對映到CLI檔案位置。跟蹤檔案和位置可能因版本而異；但是，本文檔對CUCM 14.0.1.12900-161是準確的。

提示：文檔CUCM 11.0.1 RTMT Trace Locations in CLI討論了CUCM 11.0.1中日誌的檔案路徑

RTMT覈取方塊對映到CLI路徑

以下標頭是RTMT中列出的服務名稱。對映到服務名稱的CLI檔案路徑在每個標頭下方列出。

啟動日誌

activelog /syslog/boot.log

思科中止交易後台處理

activelog /cm/log/informix/ats/*

Cisco AMC服務

activelog /cm/trace/amc/log4j/amc*.log

Cisco AMC服務警報日誌

activelog /cm/log/amc/AlertLog/AlertLog*.csv

Cisco AMC服務呼叫日誌

activelog /cm/log/amc/CallLog/CallLog*.csv

Cisco AMC服務裝置日誌

activelog /cm/log/amc/DeviceLog/DeviceLog*.csv

Cisco AMC服務PPRLog

activelog /cm/log/amc/PPRLog/<nodeIPaddress>/PPRLog*.csv
activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

Cisco AMC服務伺服器日誌

activelog /cm/log/amc/ServerLog/ServerLog*csv

Cisco AMC服務日誌

activelog /cm/log/amc/ServiceLog/ServiceLog*.csv

Cisco AXL Tomcat

activelog /tomcat/logs/axl-tomcat/*

Cisco AXL Web服務

activelog /tomcat/logs/axl/log4j/axl*.log

思科音訊翻譯器應用程式

activelog /cm/trace/cms/sdi/at*.txt

思科稽核事件服務

activelog /cm/trace/auditlog/sdi/audittrace*.txt

思科稽核日誌

     activelog /audit/AuditApp/Audit*.log
     activelog /audit/vos/vos-audit.log
     activelog /audit/vos/vos-audit.log。*

思科批次調配服務

activelog /cm/trace/bps/log4j/bps*.log

Cisco CallManager Cisco IP電話服務

activelog /tomcat/logs/ccmcip/log4j/

Cisco CAR排程器

activelog /cm/trace/carsch/log4j/carsch*

Cisco CAR Web服務

activelog /tomcat/logs/car/log4j/car*

Cisco CCM DBL Web庫

activelog /tomcat/logs/dbl/log4j/dbl*.log

Cisco CCM NCS Web庫

activelog /tomcat/logs/ncs/log4j/ncs*.log

Cisco CCM PD Web服務

activelog /tomcat/logs/pd/log4j/*

Cisco CCMAdmin Web Service

activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log

Cisco CCMRealm Web服務

activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CCMService Web服務

activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CCMUser Web服務

activelog /tomcat/logs/ccmuser/log4j/ccmuser*

Cisco CDP

activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDP代理

activelog /cm/trace/cdpmib/sdi/*

Cisco CDR代理

     activelog /cm/trace/cdragent/log4j/cdragent*.log
     activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log

Cisco CDR資料庫管理員

activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log

CM伺服器上的Cisco CDR檔案

activelog /cm/cdr/

已處理發佈器上的Cisco CDR檔案

activelog /cm/cdr_repository/processed/

Cisco CTIManager

activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CTL提供程式

activelog /cm/trace/ctlprovider/sdi/*

Cisco CallManager

activelog /cm/trace/ccm/sdl/SDL00*_100*.txt
activelog /cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP服務

activelog /cm/trace/ccmmib/sdi/CcmMibAgent*.txt

思科憑證授權代理功能

activelog /cm/trace/capf/sdi/capf*.txt

思科憑證變更通知

activelog /platform/log/certCN*.log

思科憑證變更通知服務

activelog /platform/log/certCN*.log

思科變更憑證應用程式

activelog /tomcat/logs/changecredential/log4j/changepin*.log

思科通用使用者介面

activelog /tomcat/logs/cui/log4j/cui*.log

Cisco ControlCenter CLI

activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP監控服務

activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log

思科擴展功能報告

activelog /cm/log/cef/xml/qrt*

Cisco DRF本地

activelog /platform/drf/trace/drfLA*.log

Cisco DRF主路由器

activelog /platform/drf/trace/drfMA*.log

Cisco資料庫Cli輸出

     activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out
     activelog /cm/trace/dbl/dblj/dbljdbims*.out
     activelog /cm/trace/dbl/dblj/dbljdbtaps*.out

思科資料庫安裝服務

     activelog /cm/trace/dbl/sdi/installdb*.log.err
     activelog /cm/trace/dbl/sdi/installdb*.log

思科資料庫層監控器

activelog /cm/trace/dbl/sdi/dbmon*.txt

思科資料庫庫跟蹤

     activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log
     activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log
     activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log
     activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log
     activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log
     activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log
     activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log

思科資料庫通知服務

     activelog /cm/trace/dbl/sdi/dbmon/dbnotify_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbnotify_ilsd*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbnotify_RisDC*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool*.log
     activelog /cm/trace/dbl/sdi/tvs/dbnotify_tvs*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbnotify_ctftp*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbnotify_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbnotify_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbnotify_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbnotify_CTIManager*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbnotify_dnaserver*.log

Cisco Database Replicator跟蹤

     activelog /cm/trace/dbl/sdi/dblrpc.err
     activelog /cm/trace/dbl/sdi/installdb*.log
     activelog /cm/trace/dbl/sdi/start.log
     activelog /cm/trace/dbl/sdi/startrpc.log
     activelog /cm/trace/dbl/sdi/startcar.log
     activelog /cm/trace/dbl/sdi/replication_scripts_output.log
     activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Device Activation Service

activelog /tomcat/logs/ccmact/log4j/*

思科撥出號碼分析器

activelog /tomcat/logs/dna/log4j/dna*.log

思科撥出號碼分析器伺服器

activelog /cm/trace/dnaserver/sdi/dna*.txt

Cisco DirSync

     activelog /cm/trace/dirsync/log4j/dirsync*.log
     activelog /cm/trace/dirsync/log4j/dirsync_err*.log

思科電話號碼別名查詢

activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log

思科目錄號碼別名同步

activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

Cisco E911服務

activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log

思科延伸功能

activelog /cm/trace/cef/sdi/cef*.txt

思科擴展功能報告

activelog /cm/log/cef/xml/qrt*.xml

思科延伸行動化

activelog /tomcat/logs/em/log4j/emservice*.log

思科延伸行動化應用程式

activelog /tomcat/logs/em/log4j/emapp*.log

Cisco GRT通訊Web服務

activelog /tomcat/logs/grt/log4j/grt*

Cisco HAProxy

activelog /cm/trace/haproxy/haproxy*

思科耳機服務

activelog /tomcat/logs/headset/log4j/*

Cisco IP管理員助理

activelog /tomcat/logs/ipma/log4j/*

Cisco IP語音媒體串流應用程式

activelog /cm/trace/cms/sdi/cms*.txt

Cisco Informix Database Service

     activelog /cm/log/informix/ccm.log.*.gz
     activelog /cm/log/informix/car.log
     activelog /cm/log/informix/ccm.log

思科集群間查詢服務

activelog /cm/trace/ils/sdl/SDL*_600_*.txt

思科授權管理員

activelog /cm/trace/userlicensing/log4j/userlicensing*.log

思科位置頻寬管理員

activelog /cm/trace/lbm/sdl/SDL*_700_*.txt

思科日誌分割槽監控工具

activelog /cm/trace/lpm/sdi/lpm*.txt

Cisco Log4jinit Servlet

activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

思科管理代理服務

activelog /cm/trace/cmas/log4j/cmas*

思科推送通知服務

activelog /cm/trace/ccmpns/log4j/ccmpns*

Cisco RIS Data Collector

activelog /cm/trace/ris/sdi/ris*.txt

Cisco RIS資料收集器PerfMonLog

activelog /cm/log/ris/csv/PerfMon*.csv

Cisco RTMT Web Service

activelog /tomcat/logs/rtmt/log4j/rtmt*.log

Cisco RisBean庫

activelog /tomcat/logs/risbean/log4j/risbean*.log

思科角色型安全

activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

思科行資訊假離線功能

activelog /cm/log/informix/ris/*

思科智慧授權管理員

activelog /cm/trace/slm/log4j/*

Cisco SOAPMessage服務

activelog /tomcat/logs/soapmessage/log4j/soapmessage*

Cisco SOAP Web Service

activelog /tomcat/logs/soap/csv/ratecontrol*.csv
activelog /tomcat/logs/soap/log4j/soap*.log

Cisco SSO

activelog /platform/log/ssoApp.log

activelog tomcat/logs/ssosp/log4j/ssosp*.log

Cisco SSOSP Tomcat

activelog /tomcat/logs/ssosp-tomcat/*

Cisco Serviceability Reporter

activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log

Cisco Serviceability Reporter警報報告

activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf

Cisco Serviceability Reporter通話活動報告

activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf

Cisco Serviceability Reporter裝置報告

activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf

Cisco Serviceability Reporter PRReport

activelog /cm/report/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf

Cisco Serviceability Reporter伺服器報告

activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf

Cisco Serviceability Reporter服務報告

activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf

思科儲存過程跟蹤

     activelog /cm/trace/dbl/sdi/spltrace.log.*.gz
     activelog /cm/trace/dbl/sdi/spltrace.log

思科系統日誌代理

activelog /cm/trace/syslogmib/sdi/syslogmib*.txt

Cisco TAPS服務

activelog /cm/trace/taps/log4j/taps*.log

思科遙測服務

activelog /telemetry/*

Cisco Tftp

activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt

Cisco Tomcat

     activelog /tomcat/logs/manager.*.log
     activelog /tomcat/logs/admin.*.log
     activelog /tomcat/logs/host-manager.*.log
     activelog /tomcat/logs/catalina.out
     activelog /tomcat/logs/localhost_access_log.txt
     activelog /tomcat/logs/localhost.*.log

Cisco Tomcat安全日誌

activelog /tomcat/logs/security/log4j/security*.log

Cisco Tomcat Stats Servlet

activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

思科追蹤收集服務

activelog /cm/trace/tct/log4j/tct*.log

思科信任驗證服務

activelog /cm/trace/tvs/sdi/tvs*.txt

Cisco UDS Tomcat

activelog activelog /tomcat/logs/uds-tomcat/*

Cisco Unified Mobile Voice Access Service

activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log

Cisco Unified OS Admin Web Service

activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log

Cisco整合OS平台API

activelog /tomcat/logs/platform-api/log4j/platform-api*.log

Cisco Unified Reporting Web Service

activelog /tomcat/logs/cucreports/log4j/cucreports*.log

思科使用者資料服務

activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log

Cisco UXL Web服務

activelog /tomcat/logs/uxl/log4j/UXL*

Cisco WebDialer Web服務

activelog /tomcat/logs/webdialer/log4j/webdialer*

思科無線控制器同步服務

activelog /cm/trace/cwlcss/log4j/cwlcss*.log

Cisco WebDialerRedirector Web服務

activelog /tomcat/logs/redirector/log4j/redirector*.log

Cron日誌

activelog /syslog/cron

事件檢視器 — 應用程式日誌

     activelog /syslog/CiscoSyslog*
     activelog /syslog/CiscoSyslog
     activelog /syslog/AlternateSyslog.*
     activelog /syslog/AlternateSyslog

事件檢視器 — 系統日誌

activelog /syslog/messages

FIPS日誌

activelog /platform/fips/fips.log

主機資源代理

activelog /platform/snmp/hostagt/hostagt.log

IPT平台CLI建立的報告

    activelog /platform/log/diag*
    activelog /platform/log/platform*
    activelog /syslog/csa*

IPT平台CLI日誌

     activelog /platform/log/dbl*.log
     activelog /platform/log/cli*.log

IPT平台證書監視器日誌

activelog /platform/log/certm.log

IPT平台CertMgr日誌

activelog /platform/log/certMgmt*.log

IPT平台群集管理器日誌

activelog /platform/log/clustermgr*.log

IPT平台GUI日誌

activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log

IPT平台IPSecMgmt日誌

activelog /platform/log/ipsecMgmt.log

IPT平台遠端支援日誌

activelog /platform/log/create*

安裝檔案簽名

activelog /platform/log/authenticateFile.log

安裝和升級日誌

     安裝/install_log*.log
     安裝/selinux_post.log
     安裝/system-history.log
     安裝/install.log
     安裝/lbm_post_install.log

MIB2代理

activelog /platform/snmp/mib2agt/mib2agt.log

郵件日誌

activelog /syslog/maillog

Mgetty Logs

阿特里沃格/米蓋蒂/米蓋蒂*

NTP日誌

     activelog /syslog/ntp_stop.sh.log
     activelog /syslog/ntp_start.sh.log
     activelog /syslog/sd_ntp.log

資料包捕獲日誌

activelog /platform/cli/*.cap

電話遷移服務

activelog /tomcat/logs/pms/log4j/*

平台管理Web服務

activelog /tomcat/logs/platform-api/log4j/*

平台通訊Web服務

activelog /tomcat/logs/platformcom/log4j/*

程式日誌

     activelog /cm/trace/cti/Proglogs/CTIanager*.ProgLog
     activelog /cm/trace/ccm/Proglogs/ccm*.ProgLog

SAR日誌

activelog /sa/sar*

SELinux日誌

activelog /platform/selinux_startup.log

SNMP主代理

activelog /platform/snmp/snmpdm/SnmpMasterAgt*.log

安全日誌

activelog /syslog/secure-*

自助調配IVR

activelog /cm/trace/PnP/log4j/PnP*.log

服務管理員

activelog /platform/log/servm*.log

後台處理程式日誌

activelog /syslog/spooler*

系統應用代理

activelog /platform/snmp/sappagt/startup.txt
activelog /platform/snmp/sappagt/sappagt.log